Data Privacy Policy

Tendasa

Last updated: March 5, 2026

Tendasa values transparency, security and the privacy of its users' personal data. This Privacy Policy describes how we collect, use, store and protect the information provided by visitors and clients through the website tendasa.com.

By using our website, you agree to the terms of this Privacy Policy.

1. Data controller

The controller responsible for processing the data collected on this website is:

Tendasa
Website: https://tendasa.com
Contact email: contato@tendasa.com

If you have any questions about this policy or about the processing of your personal data, please contact us through the channels above.

2. Personal data collected

We may collect personal data provided directly by the user or collected automatically while browsing the website.

Data provided by the user

When you fill out forms on our website, we may collect:

• Name
• Email
• Phone or WhatsApp
• Company
• City or location
• Message sent
• Other information voluntarily provided by the user

This data may be collected through:

• contact forms
• quote request forms
• landing page forms
• sign-ups for content or materials

Data collected automatically

While browsing the website, some information may be collected automatically, such as:

• IP address
• browser type
• device used
• operating system
• pages visited
• time spent on the site
• approximate location
• traffic source (Google, social media, ads, etc.)

This data is mainly used to analyze usage and improve the user experience.

3. Purpose of data use

The data collected may be used to:

• respond to messages sent by the user
• send information about products or services
• make commercial contact when requested
• provide requested content or materials
• improve the browsing experience on the website
• analyze the performance of pages and campaigns
• personalize content and ads
• comply with legal or regulatory obligations

4. Data sharing

Tendasa does not sell personal data of its users.

Data may be shared only when necessary with:

• website hosting platforms
• traffic analysis tools
• marketing and automation platforms
• digital advertising tools
• technology service providers

All partners that process data on our behalf follow appropriate security and confidentiality standards.

5. Cookies and tracking technologies

We use cookies and similar technologies to improve browsing on the website and to understand how visitors use our content.

Cookies are small files stored in the user's browser.

They may be used to:

• keep user preferences
• measure website performance
• understand browsing behavior
• optimize marketing campaigns

Users can configure their browser to block or delete cookies at any time.

6. Google Analytics

This website may use Google Analytics, a traffic analysis service provided by Google.

Google Analytics uses cookies to collect information about how visitors use the website, including:

• pages visited
• time spent on the site
• traffic source
• browsing behavior

This data is used only for statistical purposes and to improve the user experience.

Users can prevent the collection of this data through browser settings or blocking extensions.

7. Meta Pixel and advertising tools

The website may use the Meta Pixel, a tracking tool from Meta Platforms.

This tool makes it possible to:

• measure the performance of ad campaigns
• understand user behavior after clicking on ads
• create custom audiences for campaigns
• optimize digital marketing strategies

This data is collected automatically and may be used to display relevant ads on platforms such as Facebook and Instagram.

8. Data storage and protection

We adopt appropriate technical and organizational measures to protect personal data against:

• unauthorized access
• data loss
• improper alteration
• unauthorized disclosure

Data is stored only for as long as necessary to fulfill the purposes described in this policy or as required by law.

9. Data subject rights

Under Brazil's General Data Protection Law (LGPD), users have the following rights:

• confirmation that their data is being processed
• access to their personal data
• correction of incomplete or outdated data
• anonymization or blocking of unnecessary data
• deletion of personal data
• data portability, where applicable
• withdrawal of consent

To exercise any of these rights, users can contact us through the channels indicated in this policy.

10. Data retention

Personal data is kept only for the period necessary to fulfill the purposes for which it was collected or to meet legal obligations.

After this period, the data may be deleted or anonymized.

11. Links to external websites

Our website may contain links to other websites. We are not responsible for the privacy practices of those websites.

We recommend that users read the privacy policies of each website they visit.

12. Changes to this policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements.

We recommend that users review this page regularly.

13. Contact

If you have any questions about this Privacy Policy or the processing of your personal data, please contact us:

Email: contato@tendasa.com
Website: https://tendasa.com